Life Time Warranty
STV Apparel Lifetime Warranty Terms and Conditions
Welcome to STV Apparel! We stand by the quality of our products and are proud to offer a lifetime warranty on all our clothing items. Our goal is to ensure your satisfaction with every piece of STV Apparel. Please read the following terms and conditions to understand the details of our lifetime warranty.
1. Warranty Coverage
Our lifetime warranty covers the quality and longevity of STV Apparel’s products, specifically in relation to:
- Fading of the design
- Peeling of the design
- Excessive cracking of the design
If any of these issues occur with your STV Apparel items, we will replace the item free of charge.
2. Warranty Exclusions
This warranty does not cover:
- Stolen or lost items
- Stains, rips, or tears caused by improper use or treatment
- Damage resulting from improper care, washing, or handling outside of the recommended guidelines
Our warranty is designed to protect you against issues related to the quality of our products. We guarantee that our apparel is made to last; however, it is up to you to handle it with care to see its durability.
3. Proper Care Guidelines
To ensure the longevity of your STV Apparel, we recommend following these care instructions:
- Machine wash cold, inside out
- Avoid bleach and other harsh detergents
- Hang dry or tumble dry on low heat
- Do not iron directly on printed designs
Failure to follow these care instructions may result in premature wear, which is not covered by this warranty.
4. How to Make a Warranty Claim
If you experience fading, peeling, or excessive cracking of the design, please reach out to us to initiate a warranty claim. To start the process, contact our customer service team at Officialstvclothing@gmail.com or 941-916-3062 with the following information:
- A description of the issue
- Photos of the damaged area(s)
- Proof of purchase (order confirmation or receipt)
Our team will review your claim and, if it qualifies under our warranty terms, provide you with a replacement free of charge.
5. Limitations
This warranty applies only to STV Apparel products purchased directly from our website or authorized retailers. We reserve the right to deny a warranty claim if the issue is found to be due to improper care, treatment, or use of the product.
6. Warranty Duration
This is a lifetime warranty, which covers the product for as long as it remains in the customer’s possession and has not been subjected to any exclusions listed above.
7. Changes to the Warranty
STV Apparel reserves the right to modify, amend, or update the terms of this warranty at any time. Any changes will be posted on our website, and continued use of our products will signify acceptance of the new terms.
Contact Us
For any questions regarding this warranty or to submit a claim, please contact us at:
Officialstvclothing@gmail.com
941-916-3062
By purchasing from STV Apparel, you acknowledge and agree to these terms. We appreciate your support and are proud to offer products that stand the test of time. Thank you for being a part of the STV movement.